Series

Product Observations

Product Observations is a series where I analyze real software products, not to criticize them, but to understand the engineering and UX decisions behind them. Every article starts with a real observation, explores the possible trade-offs, and proposes thoughtful improvements.

The One Extra Click That Makes Chrome's Built-in Gemini Feel Less Intelligent
Nothing is broken. Nothing is slow. Yet one small interaction subtly interrupts the experience, and it highlights an important lesson about designing AI products.
Aug 5, 20263 min read9

Command Palette